As Provident visits you in your home in order to provide cash loans to your door. Provident, and companies like them, are known as doorstep lenders- we loan you the money you need right on your doorstep.
All customers are required to complete a ‘request to call’ form which gives the Agent permission to discuss loans with the customer in their home.
Am I safe?
Yes. From 2008, as part of the recruitment process, the Agents are vetted which includes having a Disclosure and Barring Service Check (DBS, Previously Criminal Records Bureau Check, CRB). The Agents must also produce references which we have to be satisfied with before engaging an Agent.
What’s the difference to online loans?
If you work irregular hours and can’t be in the house to see your Agent, then an online loan may best suit your needs.
However, if you prefer a more personal service, Provident doorstep loans are delivered to your home by an Agent, who then collects your weekly repayments face to face. If you run into difficulties, they are in the best position to understand your circumstances and so can help you work out the best way to repay your loan.