Starting today, you can submit payday complaints to us. So this seems a good time to remind you that if you are a servicemember on active duty you, your spouse, and certain dependents have the protection of a special law called the Military Lending Act (MLA). The MLA says that you can’t be charged an annual percentage rate higher than 36 percent on certain types of consumer loans, and that includes certain payday loans as well as auto title loans and tax-refund anticipation loans.
So what exactly is a payday loan? It tends to be a short-term, usually high-cost, cash advance where you pay a fee to borrow money (for example, a $15 fee for every $100 borrowed) and you are expected to pay it back in a short time, usually a couple of weeks. People often tell us that the MLA cap of 36 percent seems like a pretty high limit – but what they don’t realize is that the average annual percentage rate on a payday loan like the one above is 390 percent! And if you roll over the loan repeatedly because you can’t pay it off like you hoped you could, then the cost can skyrocket over time. We’ve seen examples of payday loan borrowers who end up paying far more in fees than the amount they originally borrowed. In some cases they could have gone to one of the military relief societies, if it was an emergency, and gotten a loan at zero percent interest. Yes, zero – no fee at all.
So, the good news is that the MLA provides you protections that the average citizen doesn’t have when it comes to payday loans. And the CFPB is one of several federal agencies that have the power to enforce the MLA. But your complaints are key to helping us enforce it and other consumer financial laws.
Dollar Financial Group, Inc. (DFG) is a US-based financial services group with over 1000 locations in seven countries. It focusses on low-income or bad-credit consumers, providing short term loans (payday loans), pawnbroking and gold buying services. DFG's brands include Money Mart (Canada), The Money Shop (UK and Ireland), Loan Mart...
Consumer Focus is a statutory consumer organisation in England, Wales, Scotland, and, for postal services, Northern Ireland, formed in 2008 by the merging Postwatch, Energywatch and the Welsh, Scottish and National Consumer Councils. It is established by the Consumers, Estate Agents and Redress Act 2007.
The Government announced as part of the...